POLICY

City Harvest Community Services Association (CHCSA) takes the protection and appropriate use of your Personal Data seriously. We are committed to handling all Personal Data in our possession with integrity, care, and accountability. CHCSA collects, uses, discloses, and retains Personal Data in accordance with the requirements of the Personal Data Protection Act 2012 (Act 26 of 2012) (“PDPA”), including the latest amendments introduced under the Personal Data Protection (Amendment) Act 2020. These enhancements—which include mandatory breach notifications, expanded consent rules, and increased penalties—reflect our continued commitment to safeguarding your privacy and complying with Singapore’s evolving data protection landscape.

For transparency, the full and current version of the PDPA is publicly accessible at: https://sso.agc.gov.sg/Act/PDPA2012.

To learn more about how we manage your Personal Data, click here.

We at CHCSA are grateful for every donation we receive, as it enables us to continue our mission. We strive to use donor funds wisely and efficiently. The purpose of this policy is to provide transparency, protect the integrity of the donation process, establish consistent guidelines for managing donation amendments, and build trust among donors.

This policy applies to monetary donations received by CHCSA.

CHCSA is dedicated to upholding high standards of business and personal ethics among its employees and representatives. The organization's whistle-blowing policy aims to create a safe reporting environment, safeguard the charity's reputation, and foster transparency, accountability, and responsible behavior. Whistle-blowing, defined as reporting concerns in good faith, covers issues such as fraud, corruption, bribery etc. The charity commits to fair and impartial investigations, taking appropriate action if needed, as outlined in its comprehensive Whistle-blowing policy, available for review.

To view full details of the Whistle-blowing policy, click here.

To comply with PDPA, City Harvest Community Services Association (CHCSA) has implemented the Personal Data Protection Policy on the collection, use, disclosure, access, update and correction, as well as care of personal data of clients.