A total of 14,449 service users, which comprised of 8,122 regular and 6,327 non-regular service users, benefited from programs or services provided by CHCSA from the period of January to August 2007.

A Regular Service User is one who receives services rendered by CHCSA staff or volunteers at least once a month, or attends at least 80% of the programs organized or facilitated by CHCSA for a particular service. Such services include visitations, counseling, workshops, welfare assistance, educational/training programs and medical escort.

A Non-regular Service User is one who only takes part in events such as excursions, training or outreaches, but is not consistent in any of our services or programs.

Every 2½ minutes, one needy person in Singapore is being served by a CHCSA staff or volunteer.

Weekly low-cost tuition programs conducted for an average of 150 children in 2006.

Family-centered counseling and parents' support group for 197 children and their families. The counseling focused on issues such as general child behavioral and truancy problems.

Welfare subsidies and bursaries amounting to $25,850 granted to 185 children and their families.

Organized excursions and recreational activities for 5,348 children in 2006.

J7, a group of energetic youths specializing in programs for children and the community, performed for a total audience of 4,954 children who attended KITE’s outreach programs.

Goal for 2006 & follow up:
CHCSA achieved their target to reach out to 200 more children in 2006, by organizing more services and events.

Goal for 2007/8:

a.	To befriend 2,400 children through regular weekly visitations by the end of 2008.
b.	To start a new program called “The YoungTalents” to harness the creative potential and energy of children through song, dance, drama and visual arts. This initiative aims to cultivate positive self-esteem and confidence in the children while widening their experiences in creative arts at the same time.

Total number of distinct, unique individuals assisted in 2006: 2,068.

Conducted GCE ‘N’, ‘O’ and ‘A’ Level crash courses for 933 youths in 2006.

In-depth counseling was provided for 6 youths.

Conducted life skills and youth enrichment workshops for 600 students.

CHCSA provided opportunities for 600 students from Outram Secondary School, Bedok North Secondary School, Cedar Girls’ Secondary, Crescent Girls’ School, and Hwa Chong Institution and St. Andrew’s Junior College to be involved in community projects.

CHCSA also started the NEXSTEP Program, which is supported by Singapore Workforce Development Agency (WDA), to train early school leavers to find meaningful employment. In 2006, two runs of this program were conducted, reaching a total of 17 youths.

CHCSA also opened a new youth centre, The POD, on 20 January 2007. The POD offers youth camps, sports tournaments and leadership workshops. As at August 2007, we have already helped 500 youths.

Total number of distinct, unique individuals assisted in 2006: 1,706.

Weekly home visitations by befrienders to 924 elderly, most of whom come from low-income families.

Recreational excursions were conducted for 1,425 elderly.

On 22 July 2006, CHCSA set a new Singapore record for organizing the largest social service project to clean and repaint apartments for 105 elderly households.

Goal for 2007/8:

a.	To organize more programs focusing on lifelong learning and active aging amongst the elderly that we are serving.
b.	To promote mutual care and support among the elderly by tapping into the artistic skills of ambulant elders to raise funds for others in need.
c.	To partner with St. Luke’s Hospital to open an Eldercare Centre in Clementi in 2008, providing a range of daycare services for the elderly patients.

Home coaching and mobility training for a total of 29 intellectually challenged individuals.

Conducted weekly chapel services at Changi Prison Complex for 337 inmates.

Conducted regular visitations to 286 inmates and ex-inmates.

Provided information and referral services for 25 ex-inmates, and linking them to external organizations such as Singapore Corporation of Rehabilitative Enterprises (SCORE) to empower them to integrate smoothly into mainstream society.

CHCSA was presented with a certificate of appreciation in recognition of our support for “TheYellow Ribbon Project 2006.”

Goal for 2006 & follow-up:
CHCSA aimed to conduct workshops for 300 inmates and ex-inmates. In 2006, a total of 337 inmates and ex-inmates benefited from the workshops conducted.

Goal for 2007/8:
To help 50 youth inmates and ex-mates from the Reformative Training Centre to rebuild their self-esteem and aspirations through weekly workshops by the end of 2007.

32 volunteers attended a five-week training course at the Communicable Disease Centre from April to May 2006, to enable them to provide proper care for the terminally-ill patients.

Regular visitations and contact were made with 42 hearing-impaired individuals in 2006.

In-depth counseling and care provided for 10 hearing-impaired individuals in 2006.

Conducted a 10-session basic sign language training course for six new volunteers from November to December 2006.

Reason for decline of regular service users:
CHCSA focused on training the current pool of volunteers to be more skilled in sign language in 2006. This is to enable them to more effectively reach out to the hearing-impaired.

Total number of distinct, unique individuals assisted in 2006: 93.

Regular home visitations by social workers to 24 families in 2006.

Information and referral services provided to link 51 families up with other community resources in 2006.

a.	To increase the total number of regular service users by 3% by December 2008.
b.	To conduct a Parenting Program in the POD Youth Centre by the end of 2008.

Founded and registered with the Ministry of Education on July 24, 2002, CHEC’s objective is to provide effective and affordable education to out-of-school youths, coaching and preparing them to retake and pass their GCE ‘N’ and ‘O’ Levels Examinations as private candidates. As of 2007, a total of 1,009 students have enrolled at CHEC.

A total of 36 bursaries from City Harvest Community Services Association and State Street Bank & Trust Co. valued at $79,921.90 were awarded to students from lower-income families.

In 2005, we started 3 Co-curricular Activities (CCAs) – Make Up & Hairstyling Club, Dance Club and Basketball Club; these are organized as part of our mission to impart life skills and provide holistic education to the students. In 2006, we added Badminton Club, Drama CCA, Photography CCA and Music Creation course.

In February 2006, Principal Kenny Low was invited to speak to 167 Heads of Departments at National Institute of Education (NIE) and to share with them the “CHEC Experience”. Since this platform, we have hosted four more network visits for 58 educators in Singapore and the region:

a.	6 June – Visit by a team of six senior educators from various schools in Asia participating in Learning Programme, National Institute of Education
b.	12 October – Visit by Committee for Reducing Attrition, Ministry of Education (eight directors led by Ms. Sum Chee Wah, Education Programmes Division Director)
c.	22 November – Visit by 19 teachers and school counsellors from Tanglin Secondary and Pasir Ris Secondary Schools
d.	4 December – Visit by 25 school counsellors and teachers to understand how CHEC has helped youths-at-risk

One important visit was on 12 October 2006, by the Committee for Reducing Attrition (MOE). Through this visit, we expressed a wish to work more closely with MOE and other mainstream schools.

CHEC and O School were featured in various newspaper and magazine articles.

A Second Shot At School With Flying Colours - Oh Ping Qi, who dropped out of school for two years, had her life turnaround at City Harvest Education Centre. She topped her class at the 2004 N-level examinations and scored three distinctions enough to qualify her for an entry to the junior college. (Weekend Today, Page 6, February 11 – 12, 2006)

I Am Thankful That I Have Already Walked Through This Arduous Journey - Oh Ping Qi lost her mother to cancer when she was 11 and started losing interest in her studies as she was directionless in life. She eventually dropped out of school in the third year of secondary school. But her transformation came about as she started attending classes at City Harvest Education Center, and she eventually excelled in her studies. (Friday Weekly, Page 3, February 17 – 23, 2006)

This Is My Last Chance - Jonathan Tang missed his O levels accountancy examination two years ago as he forgot the date of his examination. He also wanted to start life anew and concentrate on studying after being released from the reformative centre but that little setback caused him to give up on himself. His principal in City Harvest Education Center, Kenny Low, encouraged him not to give up but to retake his exams which he did. He eventually did well. (Friday Weekly, Page 4, February 17 – 23, 2006)

Hip-Hop Rules At Overdrive - Daniel Yeow won the solo section of the Overdrive hip-hop dance competition organized by the Esplanade, and “won the admiration and applause” for his two-minute dance routine. (The Straits Times, Page 10, October 17, 2006)

Dancing Out The Colors of Youth - O School’s dance instructor, Ryan Tan trained Singapore Idol, Hady Mirzu the Hype Up Concert. O School’s principal Kenny Low was also interviewed, during which he pointed out the distinctive trait of O School that makes it different from other dance schools; which is: O School is a social enterprise established by CHEC. Part of O School’s proceeds goes back to CHEC as bursaries to aid its students (most of whom are school dropouts). (Wo Bao, Page 20, October 28, 2006)

Shall We Dance? - Two of O School’s dance instructors Daniel Yeow and Gin Lam, were featured in the article “So You Think You Can’t Dance?” teaching some groovy dance steps to the readers. O School is really on the cutting edge of the dance scene, and is making a big impact in our culture. (The Straits Times, Page 10, January 25, 2007)

Comeback Kids - Prem Muniandy and Dawn Lam, “once mired in lives of drugs and crime…capped a remarkable turnaround when they clinched four distinctions each” in their O Level examinations. Quoted from TODAY newspaper: “The pair, both private candidates, are the latest success stories of City Harvest Education Centre, fast developing a reputation for reforming wayward youth.” (Today, Page 6, February 10 – 11, 2007)

Former “Problem Kid” Now Scores Four Distinctions - Lin Xiuying, an ex-smoker who also drank and took drugs, enrolled into City Harvest Education Center after she came out of Girls’ Home. She excelled in her 2006 GCE ‘O’ Levels, scoring four A2s. (Lianhe Wanbao, Page 9, February 11, 2007)

“The Prodigal Daughter” Scores Four Distinctions - Lin Xiuying used to be a “bad girl” who was addicted to drugs. She dropped out of school in 2003 but enrolled into City Harvest Education Center in 2006, and eventually scored four distinctions in her GCE ‘O’ Levels. (Shinmin Daily News, Page 6, February 12, 2007)

Since July 2001, CHCSA took over the management of Mountbatten Student Care Centre situated in the Mountbatten Community Club.

The Centre follows a comprehensive academic program and provides additional enrichment courses. To promote holistic development, students are also encouraged to take part in recreational excursions and outings. A total of 99 students were reached in 2006.

Since 2000, CHCSA has participated in the annual Joo Chiat Blood Donation Drive, jointly organized by Joo Chiat Citizens’ Consultative Committee, Joo Chiat Civil Defence Executive Committee, The Blood Bank of Singapore and The Red Cross Society of Singapore.

Over the last seven years, a total of 9,468 donors have participated in the drives.

CHCSA is also involved in the academic and professional development of social workers in Singapore. Since 2000, our staff have served as Field Supervisors for 10 student social workers on attachment from the tertiary institutions such as the National University of Singapore.